As others have said I too have experienced zero response from customer support at clamcase either via email or phone. the case I purchased developed cracks around the hinge 1 day after i started using it, then the hinge completely broke off just 1 day later.
To date, I have called 17 times and sent 27 email messages requesting some sort of warranty replacement or a refund.
There has been no response from the company.
It is quite beyond me that this company is still shipping products - the operation is a complete scam.
Reviewer is in unhappy mood. This person is quite happy with design and style and stated that there is a room for improvement of no customer support and poor quality plastic. Please immediately contact the author of this review to discuss bad quality of clamcase pro and associated monetary loss in the amount of $160. Clamcase needs to issue a full refund according to poster's claims.
Other people also mentioned clamcase pro in their reviews. You may find this information helpful for further shopping at Clamcase.